{"id":14306,"date":"2026-07-07T09:08:09","date_gmt":"2026-07-07T13:08:09","guid":{"rendered":"https:\/\/www.duckcreek.com\/resource\/\/\/"},"modified":"2026-07-27T20:19:09","modified_gmt":"2026-07-28T00:19:09","slug":"duck-creek-acquires-send-creating-the-industrys-only-agentic-underwriting-to-core-platform","status":"publish","type":"post","link":"https:\/\/www.duckcreek.com\/resource\/press-releases\/duck-creek-acquires-send-creating-the-industrys-only-agentic-underwriting-to-core-platform\/","title":{"rendered":"Duck Creek Acquires Send, Creating the Industry\u2019s\u00a0Only\u00a0Agentic Underwriting-to-Core Platform\u00a0"},"content":{"rendered":"<section\n\tid=\"block_9a51198168782c5bb61993141226e182\"\tclass=\"dc-hero-posts dc-section dc-section_dark dc-hero-posts_without dc-hero-posts_full-body\"\n>\n\t<img decoding=\"async\" class=\"dc-hero-posts__overlay\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/hero-text-and-image-bg.svg\" rel=\"preload\" fetchpriority=\"high\" alt=\"\">\n\n\t<div class=\"dc-container\">\n\t\t<div class=\"dc-hero-posts__body\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"dc-section-header\" >\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default dc-section-header__content--align-left\">\n\t\t\t\t\t\t\t<div class=\"dc-section-eyebrow dc-eyebrow\">\n\t\t\t\t\tPress Release\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<h1 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tDuck Creek Acquires Send, Creating the Industry\u2019s Only Agentic Underwriting-to-Core Platform \t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t<div class=\"dc-share\">\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"linkedin\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/press-releases\/duck-creek-acquires-send-creating-the-industrys-only-agentic-underwriting-to-core-platform\/\"\n\t\t\taria-label=\"Share in linkedin\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-linkedin.svg\" alt=\"\">\n\t\t<\/button>\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"x\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/press-releases\/duck-creek-acquires-send-creating-the-industrys-only-agentic-underwriting-to-core-platform\/\"\n\t\t\taria-label=\"Share in x\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-x.svg\" alt=\"\">\n\t\t<\/button>\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"facebook\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/press-releases\/duck-creek-acquires-send-creating-the-industrys-only-agentic-underwriting-to-core-platform\/\"\n\t\t\taria-label=\"Share in facebook\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-facebook.svg\" alt=\"\">\n\t\t<\/button>\n\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\n\n<div\n\tid=\"block_16343a8e9ed8c9bfa8e22992b1ec148f\"\tclass=\"dc-single-main\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-single-body\">\n\n<p class=\"wp-block-paragraph\"><em><em>Acquisition&nbsp;unites Duck Creek\u2019s intelligent core and Agentic AI Platform with Send\u2019s AI-native&nbsp;orchestration engine&nbsp;to redefine end-to-end underwriting for commercial, specialty, and London Market insurers<\/em>&nbsp;<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>BOSTON \u2013&nbsp;July 7,&nbsp;2026<\/strong>&nbsp;\u2013&nbsp;<a href=\"https:\/\/www.duckcreek.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Duck Creek&nbsp;Technologies<\/a>, the intelligent core of insurance, today announced it has&nbsp;acquired&nbsp;<a href=\"https:\/\/send.technology\/\" target=\"_blank\" rel=\"noreferrer noopener\">Send Technology Solutions Ltd<\/a>, a leading&nbsp;AI-native&nbsp;underwriting orchestration&nbsp;engine&nbsp;serving commercial, specialty, and complex risk markets&nbsp;with&nbsp;leading insurance&nbsp;customers&nbsp;across the globe.&nbsp;The&nbsp;investment&nbsp;creates the industry\u2019s first and only agentic solution to unite core insurance operations and intelligent underwriting workflows across the policy lifecycle&nbsp;for multiple operating models.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Duck Creek serves hundreds of P&amp;C insurers globally, including&nbsp;more than half&nbsp;of the top&nbsp;20&nbsp;global&nbsp;P&amp;C&nbsp;carriers.&nbsp;Send&nbsp;is&nbsp;a&nbsp;leader&nbsp;in&nbsp;underwriting solutions&nbsp;for&nbsp;commercial, specialty,&nbsp;reinsurance,&nbsp;MGAs&nbsp;and delegated authority&nbsp;customers, supporting more than&nbsp;$26 billion&nbsp;in Gross Written&nbsp;Premium&nbsp;through its underwriting&nbsp;orchestration engine.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As improving underwriting performance becomes a&nbsp;strategic imperative&nbsp;for insurers, many continue to be held back by disconnected underwriting processes, fragmented submission and exposure data, and limited visibility into risk appetite, pricing decisions, portfolio accumulation, and underwriting performance. By bringing Duck Creek and Send together, insurers can connect submission intake, triage, enrichment, risk assessment, quote decisions, policy issuance, and portfolio&nbsp;monitoring&nbsp;in a more unified operating model\u2014helping underwriters act with greater speed, consistency, and confidence&nbsp;for&nbsp;profitable growth.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Send\u2019s underwriting orchestration platform has already delivered measurable impact for insurers, including up to 7x faster time-to-quote and up to a 65% reduction in product launch time.&nbsp;With Duck Creek customers\u2019 proven outperformance in combined ratios&nbsp;and growth, the acquisition creates a powerful opportunity to help insurers improve speed, profitability, and competitive advantage across the underwriting lifecycle.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Underwriting has become one of the most critical priorities for insurers as they look to improve profitability, manage increasingly complex risks, and compete with greater speed and precision,&#8221; said Hardeep Gulati, Chief Executive Officer at Duck Creek. &#8220;By bringing Send into Duck Creek, we are&nbsp;combining core insurance operations and underwriting orchestration in a trusted agentic AI experience that connects systems of record, decision intelligence, workflows, and action. This is the game changer for insurers: a unified platform that helps them turn underwriting complexity into clearer decisions, faster execution, stronger risk selection, and measurable business value.&#8221;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The acquisition builds on Duck Creek&#8217;s recently launched Agentic AI Platform and Agentic Underwriting Workbench strategy. Introduced at Formation &#8217;26, Duck Creek&#8217;s Agentic AI Platform enables insurers to deploy, orchestrate, and govern AI agents across the insurance lifecycle&nbsp;for trusted&nbsp;assured&nbsp;decisioning.&nbsp;Duck Creek\u2019s Agentic AI Platform will extend and accelerate Send\u2019s underwriting orchestration capabilities by embedding insurance-native agents, governance, and core system connectivity into the underwriting lifecycle while giving carriers a foundation to deploy AI across underwriting with greater speed, control, and business impact.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Send will continue to&nbsp;be available&nbsp;as a standalone underwriting&nbsp;orchestration engine&nbsp;with&nbsp;integration&nbsp;with&nbsp;all&nbsp;core systems, while&nbsp;benefiting&nbsp;from continued investment and deeper integration with Duck Creek&#8217;s Intelligent Insurance Cloud and Agentic AI Platform&nbsp;for combined customers.&nbsp;Send\u2019s Chief Executive Officer and Co-Founder, Andy Moss, will continue to lead the Send team at Duck Creek as General Manager of Underwriting.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Send was built to help insurers navigate increasingly complex underwriting decisions by orchestrating people, data, AI, and workflows into a single underwriting experience,&#8221; said&nbsp;Moss.&nbsp;&#8220;Joining Duck Creek creates an opportunity to bring that vision to a broader global market while helping insurers achieve faster decisions, greater efficiency, and more profitable growth. We share a common belief that technology augments&nbsp;underwriters, not&nbsp;replaces&nbsp;them, and that AI must be delivered with transparency, governance, and trust.&#8221;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Together, Duck Creek and Send will\u00a0provide\u00a0insurers with:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Advanced submission intake and triage<\/strong>:\u202fCaptures and organizes submissions from email, documents, and broker channels, helping teams prioritize opportunities and improve conversion.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI-enabled data extraction and enrichment<\/strong>:&nbsp;Structures,&nbsp;validates, and enriches submission, exposure, and risk data so underwriters can act on cleaner, decision-ready information sooner.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>End-to-end underwriting orchestration<\/strong>:\u202fCoordinates activity from intake and triage through risk assessment, pricing, approvals, quote, bind, and post-bind workflows.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Risk-centered underwriting workspace<\/strong>:&nbsp;Brings documents, data, notes, referrals, pricing inputs, approvals, and decisions together around each risk to improve consistency and control.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Configurable workflows, rules, and governance<\/strong>:\u202fSupports underwriting rules, authority management, SLA tracking, audit trails, and compliance controls to scale complex underwriting operations.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Purpose-built&nbsp;capabilities&nbsp;for complex commercial and specialty markets<\/strong>:\u202fSupport&nbsp;for&nbsp;commercial, specialty, MGA, delegated authority, reinsurance, and&nbsp;London Market operations, with integration to Duck Creek\u2019s core insurance platform&nbsp;for&nbsp;policy execution.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>About Send Technology<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Send is the leading underwriting orchestration platform trusted by insurers, MGAs, and reinsurers to navigate complex risks. The platform connects people, data, AI, and workflows to streamline underwriting operations from submission to bind and beyond. With customers across North America, the United Kingdom, Bermuda, and other global insurance markets, Send helps insurers improve underwriting performance, accelerate decision-making, and drive profitable growth.&nbsp;Solano Partners acted as the exclusive financial advisor to Send.&nbsp;Visit&nbsp;<a href=\"http:\/\/www.send.technology\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.send.technology<\/a>&nbsp;to learn more.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>About Duck Creek<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Duck Creek is the intelligent core that leading insurers choose to build on. Purpose-built for property and casualty (P&amp;C) and general insurance, Duck Creek unifies the full insurance lifecycle on a single platform with one data foundation. As an agentic platform, it connects intelligence across underwriting, policy, billing, claims, reinsurance, and&nbsp;payment workflows&nbsp;where decisions are&nbsp;made&nbsp;and compliance is non-negotiable. Duck Creek enables carriers to launch products faster, adapt quickly to change, and grow with precision and confidence. Solutions are available individually or as a full suite via Duck Creek OnDemand.&nbsp;Visit&nbsp;<a href=\"https:\/\/www.duckcreek.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.duckcreek.com<\/a>&nbsp;and follow Duck Creek on&nbsp;<a href=\"https:\/\/www.linkedin.com\/company\/duck-creek-technologies\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn<\/a>\u202fand\u202f<a href=\"https:\/\/twitter.com\/DuckCreekTech?ref_src=twsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor\" target=\"_blank\" rel=\"noreferrer noopener\">X<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Media Contacts:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Marianne Dempsey \/ Tara Stred&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:duckcreek@threeringsinc.com\" target=\"_blank\" rel=\"noreferrer noopener\">duckcreek@threeringsinc.com<\/a>&nbsp;<\/p>\n\n<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":17,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[52],"tags":[],"region":[],"class_list":["post-14306","post","type-post","status-publish","format-standard","hentry","category-press-releases"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/posts\/14306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/comments?post=14306"}],"version-history":[{"count":1,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/posts\/14306\/revisions"}],"predecessor-version":[{"id":14811,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/posts\/14306\/revisions\/14811"}],"wp:attachment":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/media?parent=14306"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/categories?post=14306"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/tags?post=14306"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/region?post=14306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}