{"id":3069,"date":"2026-06-11T12:57:03","date_gmt":"2026-06-11T12:57:03","guid":{"rendered":"https:\/\/duckcreek1dev.wpenginepowered.com\/?page_id=3069"},"modified":"2026-07-02T15:28:16","modified_gmt":"2026-07-02T15:28:16","slug":"customer-field-operations","status":"publish","type":"page","link":"https:\/\/www.duckcreek.com\/customer-field-operations\/","title":{"rendered":"Customer & Field Operations"},"content":{"rendered":"\n\t\t\t\"\"\n\t\n\t
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\n\t\t\t\t\tCustomer Field & Operations\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t
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Find roles in SaaS Operations, Services Management, Professional Services and Information Security.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\n\t\tApply Now\t<\/span>\n\t\t\t\n\t\t\t\t\n\t\t\n\t<\/svg>\n\t\t<\/i>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\tWhy Customer Field & Operations?\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t
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We are passionate about bringing our innovative capabilities to the insurance market, building a global customer experience and a reputation for best-in-class customer service.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t

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\n\t\t\t\t\tWho are we looking for?\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t
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In Customer Field & Operations, we\u2019re looking for people who have a passion for improving and adapting systems so that they work the way our customers need them to. It\u2019s about curiosity, listening and problem-solving, just as much as it is about the technology and the innovation.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n\n\t

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<\/div>\n\t\t\t
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\n\t\t\tSaaS Operations\t\t<\/div>\n\t\t\t\t
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We provide technology architecture, cloud solutions, database management and engineering support, helping Duck Creek customers to create and maintain the right technology environment.<\/p>\n\t\t<\/div>\n\t\t<\/div>\n

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\n\t\t\tService Management\t\t<\/div>\n\t\t\t\t
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The Service Management team ensures that every Duck Creek customer has a great onboarding and a seamless GoLive.<\/p>\n\t\t<\/div>\n\t\t<\/div>\n

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\n\t\t\tProfessional Services\t\t<\/div>\n\t\t\t\t
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Our Professional Services team includes roles in Software Configuration, Software Architecture, Solutions Engineering, Program Operation, QA\/Testing and User Experience.<\/p>\n\t\t<\/div>\n\t\t<\/div>\n

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\n\t\t\tInformation Security\t\t<\/div>\n\t\t\t\t
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This team analyses hacker methodologies, anticipates threats, tackles viruses and constantly evaluates the security system that protects our systems and data.<\/p>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n\n\t

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\n\t\t\t\t\tReady to Dive In?\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t
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We have many global opportunities available.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\n\t\tApply Now\t<\/span>\n\t\t\t\n\t\t\t\t\n\t\t\n\t<\/svg>\n\t\t<\/i>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n\t
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\n\t\t\t\t\tHow can Duck Creek Help You?\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t
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Modernize your operations, unlock AI-powered insights, and deliver better outcomes\u2014at your pace.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\n\t\tTalk to Sales\t<\/span>\n\t\t\t\n\t\t\t\t\n\t\t\n\t<\/svg>\n\t\t<\/i>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
\n\t\t\t\t\t\tStill Deciding?\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tExplore Duck Creek\u2019s Intelligent Applications\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\n\t<\/svg>\n\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSee How Our Agentic AI Platform Works\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\n\t<\/svg>\n\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRead Customer Success Stories\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\n\t<\/svg>\n\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/nav>\n\t\t\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3069","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/pages\/3069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/comments?post=3069"}],"version-history":[{"count":0,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/pages\/3069\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/media?parent=3069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}