{"id":4195,"date":"2025-03-02T11:40:38","date_gmt":"2025-03-02T11:40:38","guid":{"rendered":"https:\/\/duckcreek1dev.wpenginepowered.com\/resource\/how-to-digitize-streamline-service-plans-to-improve-service-levels-policyholder-experience\/"},"modified":"2026-07-16T17:53:32","modified_gmt":"2026-07-16T21:53:32","slug":"how-to-digitize-streamline-service-plans-to-improve-service-levels-policyholder-experience","status":"publish","type":"resource","link":"https:\/\/www.duckcreek.com\/resource\/webinar\/how-to-digitize-streamline-service-plans-to-improve-service-levels-policyholder-experience\/","title":{"rendered":"How to Digitize &#038; Streamline Service Plans to Improve Service Levels &#038; Policyholder Experience"},"content":{"rendered":"<section\n\tid=\"block_b2f64cb5276c1fb8a8d6c2408ff44e41\"\tclass=\"dc-hero-posts dc-section dc-section_dark dc-hero-posts_form\"\n>\n\t<img decoding=\"async\" class=\"dc-hero-posts__overlay\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/hero-text-and-image-bg.svg\" rel=\"preload\" fetchpriority=\"high\" alt=\"\">\n\n\t<div class=\"dc-container\">\n\t\t<div class=\"dc-hero-posts__body\" data-aos=\"fade-up\">\n\t\t\t<a\t\t\thref=\"#\"\n\t\t\t\t\t\t\t\tclass=\"dc-hero-posts__back-btn dc-btn dc-btn_link dc-btn_dark\"\n>\n\t\t<span class=\"dc-btn__title\">\n\t\tBack To Hub\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-arrow-left\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/a>\n\t<div class=\"dc-section-header\" >\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default dc-section-header__content--align-left\">\n\t\t\t\t\t\t\t<div class=\"dc-section-eyebrow dc-eyebrow\">\n\t\t\t\t\tWEBINAR\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<h1 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tHow to Digitize &amp; Streamline Service Plans to Improve Service Levels &amp; Policyholder Experience\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t<div class=\"dc-share\">\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"linkedin\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/webinar\/how-to-digitize-streamline-service-plans-to-improve-service-levels-policyholder-experience\/\"\n\t\t\taria-label=\"Share in linkedin\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-linkedin.svg\" alt=\"\">\n\t\t<\/button>\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"x\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/webinar\/how-to-digitize-streamline-service-plans-to-improve-service-levels-policyholder-experience\/\"\n\t\t\taria-label=\"Share in x\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-x.svg\" alt=\"\">\n\t\t<\/button>\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"facebook\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/webinar\/how-to-digitize-streamline-service-plans-to-improve-service-levels-policyholder-experience\/\"\n\t\t\taria-label=\"Share in facebook\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-facebook.svg\" alt=\"\">\n\t\t<\/button>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-hero-posts__form\" data-aos=\"fade-up\">\n\t\t\t\t\t<iframe loading=\"lazy\" src=\"https:\/\/get.duckcreek.com\/l\/1087682\/2025-02-10\/ggfwrs\" title=\"Duck Creek subscription form\" width=\"100%\" height=\"190\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" style=\"border: 0\"><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\n\n<div\n\tid=\"block_1d7de61cf39de15acf3c58e8353c495c\"\tclass=\"dc-single-main\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-single-body\">\n\n<h4 class=\"wp-block-heading\">In our recent survey, 67% of the respondents cited that they are using a manual\/paper-based approach to managing Service Plans.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Service plans enable insurers to gain deeper insights into policyholders\u2019 risk factors and uncover hidden risks early in the process. However, manual and paper-based approaches to service plans may negatively impact the visibility of risks involved and operational efficiencies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In order to uncover and mitigate hidden risks, improve policyholder experience and differentiate offerings, insurers are looking to digitize and streamline service plans \u2013 which can also enable them to improve their service levels and service more of their book of business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this demo webinar, we\u2019ll explore:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Appeal of a service plan to the policyholders and insurers<\/li>\n\n\n\n<li>Leveraging loss control risk data to customize service plans<\/li>\n\n\n\n<li>Digitizing task creation, assignment and scheduling<\/li>\n\n\n\n<li>Dashboards and reporting for underwriting<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This webinar features Risk Control Technologies, acquired by Duck Creek Technologies in October 2024, and is now rebranded as Duck Creek Loss Control. *<\/p>\n\n\n\t<section\n\t\tid=\"block_a5d0863155bea1aee88f8e7a69715899\"\t\tclass=\"dc-speakers dc-section\"\n\t\t>\n\t\t<div class=\"dc-container\">\n\t\t\t\n\t\t\t<div class=\"dc-speakers__list\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-speakers__item dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-speakers__item-avatar dc-cover-img\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"287\" height=\"286\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/03\/Jeremy-Fisher.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/03\/Jeremy-Fisher.png 287w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/03\/Jeremy-Fisher-150x150.png 150w\" sizes=\"auto, (max-width: 287px) 100vw, 287px\">\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-speakers__item-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-speakers__item-name\">\n\t\t\t\t\t\t\t\t\tJeremy Fisher\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-speakers__item-position\">\n\t\t\t\t\t\t\t\t\tDirector, Product Management, Duck Creek Technologies (Formerly known as Risk Control Tehcnologies)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-speakers__item dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-speakers__item-avatar dc-cover-img\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Daneil-Cini.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Daneil-Cini.png 200w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Daneil-Cini-150x150.png 150w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\">\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-speakers__item-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-speakers__item-name\">\n\t\t\t\t\t\t\t\t\tDaniel Cini\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-speakers__item-position\">\n\t\t\t\t\t\t\t\t\tSenior Analyst, Duck Creek Technologies (Formerly known as Risk Control Tehcnologies)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":4160,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource-type":[37],"class_list":["post-4195","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-webinar"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource\/4195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/types\/resource"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/media\/4160"}],"wp:attachment":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/media?parent=4195"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource-type?post=4195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}