{"id":9185,"date":"2025-03-17T04:58:21","date_gmt":"2025-03-17T04:58:21","guid":{"rendered":"https:\/\/duckcreek1dev.wpenginepowered.com\/resources\/\/west-bend-mutual-insurance-company-streamlines-loss-prevention-with-duck-creek-loss-control\/"},"modified":"2026-06-23T06:27:59","modified_gmt":"2026-06-23T06:27:59","slug":"west-bend-mutual-insurance-company-streamlines-loss-prevention-with-duck-creek-loss-control","status":"publish","type":"resource","link":"https:\/\/www.duckcreek.com\/resource\/case-study\/west-bend-mutual-insurance-company-streamlines-loss-prevention-with-duck-creek-loss-control\/","title":{"rendered":"West Bend Insurance Company Streamlines Loss Prevention with Duck Creek Loss Control"},"content":{"rendered":"<section\n\tid=\"block_55e567a38e5df9740c95da46ff7a35b7\"\tclass=\"dc-hero-posts dc-section dc-section_dark dc-hero-posts_logo\"\n>\n\t<img decoding=\"async\" class=\"dc-hero-posts__overlay\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/hero-text-and-image-bg.svg\" rel=\"preload\" fetchpriority=\"high\" alt=\"\">\n\n\t<div class=\"dc-container\">\n\t\t<div class=\"dc-hero-posts__body\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"dc-section-header\" >\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t<div class=\"dc-section-eyebrow dc-eyebrow\">\n\t\t\t\t\tCase Study\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<h1 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tWest Bend Insurance Company Streamlines Loss Prevention with Duck Creek Loss Control\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t<div class=\"dc-share\">\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"linkedin\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/case-study\/west-bend-mutual-insurance-company-streamlines-loss-prevention-with-duck-creek-loss-control\/\"\n\t\t\taria-label=\"Share in linkedin\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-linkedin.svg\" alt=\"\">\n\t\t<\/button>\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"x\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/case-study\/west-bend-mutual-insurance-company-streamlines-loss-prevention-with-duck-creek-loss-control\/\"\n\t\t\taria-label=\"Share in x\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-x.svg\" alt=\"\">\n\t\t<\/button>\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"facebook\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/case-study\/west-bend-mutual-insurance-company-streamlines-loss-prevention-with-duck-creek-loss-control\/\"\n\t\t\taria-label=\"Share in facebook\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-facebook.svg\" alt=\"\">\n\t\t<\/button>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-hero-posts__logo \" data-aos=\"fade-up\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2032\" height=\"589\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-white.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-white.png 2032w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-white-300x87.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-white-1024x297.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-white-768x223.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-white-1536x445.png 1536w\" sizes=\"auto, (max-width: 2032px) 100vw, 2032px\">\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\n\n<section\n\tid=\"block_9ae11b7c3681d5c38edf7b043911df1f\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_right\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"630\" height=\"630\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy.jpg 630w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy-300x300.jpg 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy-150x150.jpg 150w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tObjectives\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-image-content-split__checklist dc-editor-content dc-editor-content_checklist\">\n\t\t\t\t\t\t<ul>\n<li>Enhance customer experience and satisfaction through improved loss prevention processes.<\/li>\n<li>Reduce manual tasks and streamline loss control workflows to increase efficiency.<\/li>\n<li>Improve data quality and reporting capabilities.<\/li>\n<li>Ensure consistency and accuracy in loss prevention reports.<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_e89ee290c8197137de7b402a5e64c3b8\"\tclass=\"dc-stats dc-section dc-stats_centered-header\"\n>\n\t<div class=\"dc-container\">\n\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t<div class=\"dc-section-eyebrow dc-eyebrow\">\n\t\t\t\t\tOur Stats\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe results\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"dc-stats__list\" style=\"--columns: 4;\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\t<span data-number=\"50\">50<\/span>%\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>Faster loss prevention processing with improved data quality<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\t<span data-number=\"60\">60<\/span>%\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>Reduced administrative workflow time<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\t<span data-number=\"85\">85<\/span> &#8211; <span data-number=\"92\">92<\/span>%\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>Overall increase in report quality<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\t$<span data-number=\"35000\">35,000<\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>Saved due to reduced operational costs<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\n<section\n\tid=\"block_f1993f686147d864c17e824b38ebaf9a\"\tclass=\"dc-testimonial-single dc-section\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-testimonial-single__main\" data-aos=\"fade-up\">\n\t\t\t<div class=\"dc-testimonial-single__body\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__quote\">\n\t\t\t\t\t\t<p>The system is easy to configure and quick to implement. As our business evolves, we have the flexibility to make changes quickly without having to involve developers<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__user\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__user-body\">\n\t\t\t\t\t\t<div class=\"dc-testimonial-single__user-name\">\n\t\t\t\t\t\t\tChuck Henry\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__user-position\">\n\t\t\t\t\t\t\t\tLoss Control Director\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section\n\tid=\"block_4694de7350e3e3c87e60ee1df1156ce4\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_left dc-section_decor-bg\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"380\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Social-Image.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Social-Image.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Social-Image-300x148.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe challenges\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p><strong>Operational Inefficiencies<\/strong><\/p>\n<p>Paper-based and manual assignment of loss control tasks impacted underwriting team\u2019s visibility into task status and completion, and ability to report on KPIs.<\/p>\n<p><strong>Decentralized Data<\/strong><\/p>\n<p>Lack of tools to capture, centralize and share data that was captured on the field by loss control teams. Duplicate data across systems and departments impacted data integrity which made it difficult for underwriting and actuarial team to make data driven decisions for better account selection and pricing.<\/p>\n<p><strong>Lack of IT resources<\/strong><\/p>\n<p>West Bend Insurance Company was in its growth stage, and wanted its internal resources to be allocated to creating value for policyholders instead of system configurations and implementations.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_9b52e64b25d57f1a00bad5dc17e400a6\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_right dc-section_decor-bg\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"751\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026-.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026-.png 1080w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026--300x209.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026--1024x712.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026--768x534.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe Solutions\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-image-content-split__checklist dc-editor-content dc-editor-content_checklist\">\n\t\t\t\t\t\t<ul>\n<li>Rule-based workflow automations improved routing and assignment of loss prevention requests.<\/li>\n<li>Duck Creek Loss Control platform\u2019s APIs enabled better integration between the loss control platform and document management systems, automating report uploads and improving efficiencies.<\/li>\n<li>Configuration module allowing helped set up the Duck Creek Loss Control quickly and provided flexibility for future changes, eliminating IT burden.<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_b63933ceb579e26c3bc38e3724d15571\"\tclass=\"dc-cards-icons dc-section dc-section_decor-bg dc-cards-icons_centered-header\"\n>\n\t<div class=\"dc-container\">\n\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe Impacts\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"dc-cards-icons__slider\" style=\"--columns: 3;\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t<div class=\"dc-card-with-icon swiper-slide\">\n\t<div class=\"dc-card-with-icon__bg\"><\/div>\n\t\t\t<div class=\"dc-card-with-icon__icon dc-item-icon\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"31\" height=\"37\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2025\/03\/data.svg\" class=\"attachment-full size-full\" alt=\"\">\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__title dc-h5\">\n\t\t\tBetter data quality and reporting\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__desc dc-editor-content\">\n\t\t\t<p>Capturing field data on hand-held devices, and automating report uploads into the document management systems, reduced data errors and redundancies.<\/p>\n\t\t<\/div>\n\t\t<\/div>\n<div class=\"dc-card-with-icon swiper-slide\">\n\t<div class=\"dc-card-with-icon__bg\"><\/div>\n\t\t\t<div class=\"dc-card-with-icon__icon dc-item-icon\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"27\" height=\"28\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2025\/03\/checkmark.svg\" class=\"attachment-full size-full\" alt=\"\">\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__title dc-h5\">\n\t\t\tImproved Decision Making\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__desc dc-editor-content\">\n\t\t\t<p>With access to quality data on policyholder risks, cross-functional teams across the organization could now make informed decisions on account selection and improve pricing accuracy.<\/p>\n\t\t<\/div>\n\t\t<\/div>\n<div class=\"dc-card-with-icon swiper-slide\">\n\t<div class=\"dc-card-with-icon__bg\"><\/div>\n\t\t\t<div class=\"dc-card-with-icon__icon dc-item-icon\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"30\" height=\"30\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2025\/03\/Rocket.svg\" class=\"attachment-full size-full\" alt=\"\">\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__title dc-h5\">\n\t\t\tSpeed to market\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__desc dc-editor-content\">\n\t\t\t<p>Easy to configure and quick to implement system reduced IT burden and enabled West Bend Insurance to get to market faster.<\/p>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n<section\n\tid=\"block_b2a71596c2351903b5a92f0351b5a700\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_left\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2484\" height=\"1453\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance.png 2484w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-300x175.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-1024x599.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-768x449.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-1536x898.png 1536w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-2048x1198.png 2048w\" sizes=\"auto, (max-width: 2484px) 100vw, 2484px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tAbout West Bend\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p>West Bend Insurance Company, headquartered in West Bend, Wisconsin provides a broad range of insurance products to clients throughout the Midwest. With core values of excellence, integrity and responsibility, West Bend has more than 1,000 associates providing service to policyholders and agency partners and writes approximately $1 billion in premiums annually. The company consistently ranks in the annual Business Insurance list of \u201cBest Places to Work in Insurance\u201d and Ward Group\u2019s list of the 50 top performing property and casualty insurance companies in America.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.thesilverlining.com\/\" class=\"dc-image-content-split__btn dc-btn \" target=\"_blank\" rel=\"noopener\">\n\t\t\t<span class=\"dc-btn__bg\"><\/span>\n\t\t<span class=\"dc-btn__title\">\n\t\tExplore More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_3de4400035bd8aecd69813c55bbd772d\"\tclass=\"dc-cards-interactive dc-section dc-cards-interactive_resources dc-cards-interactive_fit-\"\n>\n\t<div class=\"dc-container\">\n\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tMore Stories\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p>Dive into similar projects and see how others achieved their goals.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"dc-cards-interactive__slider\" style=\"--columns: 3;\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t<a href=\"https:\/\/www.duckcreek.com\/resource\/case-study\/hdfc-ergo-transforms-the-way-insurance-is-delivered-in-india-with-duck-creek-ondemand-and-ai-for-insurance\/\" class=\"dc-card swiper-slide\">\n\t\t<div class=\"dc-card__img dc-cover-img\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2484\" height=\"1453\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo.png 2484w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-300x175.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-1024x599.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-768x449.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-1536x898.png 1536w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-2048x1198.png 2048w\" sizes=\"auto, (max-width: 2484px) 100vw, 2484px\">\t\t\t\t\t<\/div>\n\t\t<div class=\"dc-card__body\">\n\t\t\t\t\t<div class=\"dc-card__head\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-card__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-card__category dc-eyebrow\">\n\t\t\t\t\t\t\t\tCase Studies\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dc-card__title dc-h6\">\n\t\t\tHDFC ERGO Transforms the Way Insurance is Delivered in India with Duck Creek OnDemand and AI for Insurance\t\t<\/div>\n\t\t\t\t<div\t\tclass=\"dc-card__btn dc-btn dc-btn_link\"\n>\n\t\t<span class=\"dc-btn__title\">\n\t\tLearn More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/div>\n\t<\/div>\n<\/a>\n<a href=\"https:\/\/www.duckcreek.com\/resource\/case-study\/fcci-underwriting-team-exceeds-premium-projections-by-30-in-six-months\/\" class=\"dc-card swiper-slide\">\n\t\t<div class=\"dc-card__img dc-cover-img\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1242\" height=\"727\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO.png 1242w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO-300x176.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO-1024x599.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO-768x450.png 768w\" sizes=\"auto, (max-width: 1242px) 100vw, 1242px\">\t\t\t\t\t<\/div>\n\t\t<div class=\"dc-card__body\">\n\t\t\t\t\t<div class=\"dc-card__head\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-card__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-card__category dc-eyebrow\">\n\t\t\t\t\t\t\t\tCase Studies\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dc-card__title dc-h6\">\n\t\t\tFCCI Underwriting Team Exceeds Premium Projections by 30% in Six Months\t\t<\/div>\n\t\t\t\t<div\t\tclass=\"dc-card__btn dc-btn dc-btn_link\"\n>\n\t\t<span class=\"dc-btn__title\">\n\t\tLearn More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/div>\n\t<\/div>\n<\/a>\n<a href=\"https:\/\/www.duckcreek.com\/resource\/case-study\/society-insurance-implements-duck-creek-loss-control-for-an-evolving-industry\/\" class=\"dc-card swiper-slide\">\n\t\t<div class=\"dc-card__img dc-cover-img\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2484\" height=\"1453\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Society-Insurance.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Society-Insurance.png 2484w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Society-Insurance-300x175.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Society-Insurance-1024x599.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Society-Insurance-768x449.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Society-Insurance-1536x898.png 1536w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Society-Insurance-2048x1198.png 2048w\" sizes=\"auto, (max-width: 2484px) 100vw, 2484px\">\t\t\t\t\t<\/div>\n\t\t<div class=\"dc-card__body\">\n\t\t\t\t\t<div class=\"dc-card__head\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-card__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-card__category dc-eyebrow\">\n\t\t\t\t\t\t\t\tCase Studies\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dc-card__title dc-h6\">\n\t\t\tSociety Insurance Implements Duck Creek Loss Control for an Evolving Industry\t\t<\/div>\n\t\t\t\t<div\t\tclass=\"dc-card__btn dc-btn dc-btn_link\"\n>\n\t\t<span class=\"dc-btn__title\">\n\t\tLearn More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/div>\n\t<\/div>\n<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\n<section\n\tid=\"block_8415782ee1b9258e2aa501ba57bab015\"\tclass=\"dc-event-card dc-section\"\n>\n\t<div class=\"dc-container\">\n\t\t<div class=\"dc-event-card__main\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"dc-section-header\" >\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h3\">\n\t\t\t\t\tHow can Duck Creek help you?<br \/>\r\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p>See how leading carriers launch faster, price sharper, and operate with unmatched clarity. Let us show you how the Intelligent Core can meaningfully power your business forward.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"dc-section-btns\">\n\t\t\t\t<a href=\"https:\/\/www.duckcreek.com\/talk-to-sales\/\" class=\"dc-section-btn dc-btn dc-btn dc-btn_dark\">\n\t\t\t<span class=\"dc-btn__bg\"><\/span>\n\t\t<span class=\"dc-btn__title\">\n\t\tTalk to Sales\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"dc-event-card__img dc-cover-img\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/CTA-768x432-1.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/CTA-768x432-1.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/CTA-768x432-1-300x169.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\">\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":9258,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource-type":[29],"class_list":["post-9185","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-case-study"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource\/9185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/types\/resource"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/media\/9258"}],"wp:attachment":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/media?parent=9185"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource-type?post=9185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}