{"id":9214,"date":"2024-01-05T12:00:00","date_gmt":"2024-01-05T12:00:00","guid":{"rendered":"https:\/\/duckcreek1dev.wpenginepowered.com\/resources\/\/centralization-and-modernization-of-reinsurance-activities-by-qbe-insurance-group-limited\/"},"modified":"2026-06-23T06:37:51","modified_gmt":"2026-06-23T06:37:51","slug":"qbe","status":"publish","type":"resource","link":"https:\/\/www.duckcreek.com\/resource\/case-study\/qbe\/","title":{"rendered":"Centralization and Modernization of Reinsurance Activities by QBE Insurance Group Limited"},"content":{"rendered":"<section\n\tid=\"block_608d49e931f813c553ffe3eeade2e2ce\"\tclass=\"dc-hero-posts dc-section dc-section_dark dc-hero-posts_logo\"\n>\n\t<img decoding=\"async\" class=\"dc-hero-posts__overlay\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/hero-text-and-image-bg.svg\" rel=\"preload\" fetchpriority=\"high\" alt=\"\">\n\n\t<div class=\"dc-container\">\n\t\t<div class=\"dc-hero-posts__body\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"dc-section-header\" >\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t<div class=\"dc-section-eyebrow dc-eyebrow\">\n\t\t\t\t\tCase Study\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<h1 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tCentralization and Modernization of Reinsurance Activities by QBE Insurance Group Limited\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p><!-- wp:acf\/image-content-split {\"name\":\"acf\/image-content-split\",\"data\":{\"background\":\"none\",\"_background\":\"field_6a144b6056ac9\",\"show_header\":\"0\",\"_show_header\":\"field_69f49c5caf1f6\",\"image\":8170,\"_image\":\"field_69f49d37375b4\",\"image_position\":\"right\",\"_image_position\":\"field_69f49d51375b5\",\"image_type\":\"simple\",\"_image_type\":\"field_6a0c5ab2090b2\",\"content_eyebrow\":\"\",\"_content_eyebrow\":\"field_69f34a91e6f27\",\"content_eyebrow_tag\":\"div\",\"_content_eyebrow_tag\":\"field_69f34a98e6f28\",\"content_heading\":\"Objectives\",\"_content_heading\":\"field_69f349bfe6f26\",\"content_heading_tag\":\"h2\",\"_content_heading_tag\":\"field_69f34af8e6f2a\",\"content_description\":\"\",\"_content_description\":\"field_69f34aede6f29\",\"content\":\"\",\"_content\":\"field_69f49e54728cb\",\"icons\":\"\",\"_icons\":\"field_69f49eb6728cc\",\"checklist\":\"\\u003cul\\u003e\\r\\n \\t\\u003cli\\u003eEnhance customer experience and satisfaction through improved loss prevention processes.\\u003c\/li\\u003e\\r\\n \\t\\u003cli\\u003eReduce manual tasks and streamline loss control workflows to increase efficiency.\\u003c\/li\\u003e\\r\\n \\t\\u003cli\\u003eImprove data quality and reporting capabilities.\\u003c\/li\\u003e\\r\\n \\t\\u003cli\\u003eEnsure consistency and accuracy in loss prevention reports.\\u003c\/li\\u003e\\r\\n\\u003c\/ul\\u003e\",\"_checklist\":\"field_69f49f62728d0\",\"block_cta\":\"\",\"_block_cta\":\"field_69f4a0dbdb008\"},\"mode\":\"preview\"} \/--><\/p>\n<p><!-- wp:acf\/stats {\"name\":\"acf\/stats\",\"data\":{\"eyebrow\":\"Our Stats\",\"_eyebrow\":\"field_69f34a91e6f27\",\"eyebrow_tag\":\"div\",\"_eyebrow_tag\":\"field_69f34a98e6f28\",\"heading\":\"The results\",\"_heading\":\"field_69f349bfe6f26\",\"heading_tag\":\"h2\",\"_heading_tag\":\"field_69f34af8e6f2a\",\"description\":\"\",\"_description\":\"field_69f34aede6f29\",\"header\":\"\",\"_header\":\"field_6a0196777ecd0\",\"centered_header\":\"1\",\"_centered_header\":\"field_6a0d896516f14\",\"cta\":\"\",\"_cta\":\"field_6a019677827e8\",\"cards_0_heading\":\"50%\",\"_cards_0_heading\":\"field_6a01967794d2d\",\"cards_0_description\":\"Faster loss prevention processing with improved data quality\",\"_cards_0_description\":\"field_6a01967798a3a\",\"cards_0_cta\":\"\",\"_cards_0_cta\":\"field_6a0196779c62d\",\"cards_1_heading\":\"60%\",\"_cards_1_heading\":\"field_6a01967794d2d\",\"cards_1_description\":\"Reduced administrative workflow time\",\"_cards_1_description\":\"field_6a01967798a3a\",\"cards_1_cta\":\"\",\"_cards_1_cta\":\"field_6a0196779c62d\",\"cards_2_heading\":\"85 - 92%\",\"_cards_2_heading\":\"field_6a01967794d2d\",\"cards_2_description\":\"Overall increase in report quality\",\"_cards_2_description\":\"field_6a01967798a3a\",\"cards_2_cta\":\"\",\"_cards_2_cta\":\"field_6a0196779c62d\",\"cards_3_heading\":\"$35,000\",\"_cards_3_heading\":\"field_6a01967794d2d\",\"cards_3_description\":\"Saved due to reduced operational costs\",\"_cards_3_description\":\"field_6a01967798a3a\",\"cards_3_cta\":\"\",\"_cards_3_cta\":\"field_6a0196779c62d\",\"cards\":4,\"_cards\":\"field_6a0196778612a\",\"cards_per_row\":\"4\",\"_cards_per_row\":\"field_6a01a4914a443\"},\"mode\":\"preview\"} \/--><\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t<div class=\"dc-share\">\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"linkedin\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/case-study\/qbe\/\"\n\t\t\taria-label=\"Share in linkedin\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-linkedin.svg\" alt=\"\">\n\t\t<\/button>\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"x\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/case-study\/qbe\/\"\n\t\t\taria-label=\"Share in x\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-x.svg\" alt=\"\">\n\t\t<\/button>\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"facebook\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/case-study\/qbe\/\"\n\t\t\taria-label=\"Share in facebook\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-facebook.svg\" alt=\"\">\n\t\t<\/button>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-hero-posts__logo \" data-aos=\"fade-up\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"656\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/QBE_logo_white.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/QBE_logo_white.png 1920w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/QBE_logo_white-300x103.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/QBE_logo_white-1024x350.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/QBE_logo_white-768x262.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/QBE_logo_white-1536x525.png 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\">\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\n\n<section\n\tid=\"block_fb28a6ecc82f7fdd1208289c176c2a64\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_right\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"630\" height=\"630\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy.jpg 630w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy-300x300.jpg 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy-150x150.jpg 150w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tObjectives\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-image-content-split__checklist dc-editor-content dc-editor-content_checklist\">\n\t\t\t\t\t\t<ul>\n<li>Implementation of a centralized system for ceded and assumed reinsurance<\/li>\n<li>Enhancement of process efficiency through automation<\/li>\n<li>Achieving global consistency in reinsurance processes<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_0a230e5eb3ce26385e127b78cfd7803f\"\tclass=\"dc-stats dc-section dc-stats_centered-header\"\n>\n\t<div class=\"dc-container\">\n\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t<div class=\"dc-section-eyebrow dc-eyebrow\">\n\t\t\t\t\tOur Stats\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe results\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"dc-stats__list\" style=\"--columns: 3;\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\tSuccessful\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p> implementation of the new system within a tight timeframe<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\tSignicant\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>improvement in the accuracy and timeliness of recovery processes<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\tAutomation\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>of a number of recovery processes<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\n<section\n\tid=\"block_e5e2a152686a88061205284ec0ee5551\"\tclass=\"dc-testimonial-single dc-section\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-testimonial-single__main\" data-aos=\"fade-up\">\n\t\t\t<div class=\"dc-testimonial-single__body\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__quote\">\n\t\t\t\t\t\t<p>We were looking for a platform that would be able to provide \u201cone source of truth\u201d for reinsurance calculations throughout QBE \u2013 for both ceded and assumed reinsurance. We also felt that Duck Creek Technologies were a good fit for QBE and that we would be able to work well with them.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__user\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__user-body\">\n\t\t\t\t\t\t<div class=\"dc-testimonial-single__user-name\">\n\t\t\t\t\t\t\tKatriona Maciver\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__user-position\">\n\t\t\t\t\t\t\t\tVP Strategy and Operations Ceded Reinsurance\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section\n\tid=\"block_0cbf49ee411c700d02dce701d5eac75c\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_right dc-section_decor-bg\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"380\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Social-Image.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Social-Image.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Social-Image-300x148.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe Challenges\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p><strong>Lack of Global Consistency in Processes<\/strong><\/p>\n<p>QBE operates in multiple currencies with varying processes around reinsurance due to different capabilities of internal legacy systems. This led to a lack of global consistency.<\/p>\n<p><strong>Inefficient Legacy Systems<\/strong><\/p>\n<p>The existing legacy systems lacked the full range of automation necessary for process efficiency.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_cc4fde85d45eb2fe4aa7b8f3c87fc404\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_left dc-section_decor-bg\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"751\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026-.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026-.png 1080w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026--300x209.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026--1024x712.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026--768x534.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe Solutions\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-image-content-split__checklist dc-editor-content dc-editor-content_checklist\">\n\t\t\t\t\t\t<ul class=\"wp-block-list\">\n<li>QBE chose <a href=\"\/product\/reinsurance\/\">Duck Creek Reinsurance<\/a> to manage and centralize all the reinsurance processes.<\/li>\n<li>The platform provided full currency flexibility and streamlined processes for different divisions operating in multiple currencies.<\/li>\n<li>The overall data structure and architecture were designed to allow for applications across the Group as a whole.<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_812f5cfaa165da6af38dbf40be59dd7d\"\tclass=\"dc-cards-icons dc-section dc-cards-icons_centered-header\"\n>\n\t<div class=\"dc-container\">\n\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe Impacts\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"dc-cards-icons__slider\" style=\"--columns: 2;\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t<div class=\"dc-card-with-icon swiper-slide\">\n\t<div class=\"dc-card-with-icon__bg\"><\/div>\n\t\t\t<div class=\"dc-card-with-icon__icon dc-item-icon\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"43\" height=\"43\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2024\/01\/target-alt.svg\" class=\"attachment-full size-full\" alt=\"\">\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__title dc-h5\">\n\t\t\tImproved Accuracy\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__desc dc-editor-content\">\n\t\t\t<p>The new system vastly improved the accuracy of reinsurance calculations.<\/p>\n\t\t<\/div>\n\t\t<\/div>\n<div class=\"dc-card-with-icon swiper-slide\">\n\t<div class=\"dc-card-with-icon__bg\"><\/div>\n\t\t\t<div class=\"dc-card-with-icon__icon dc-item-icon\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"34\" height=\"34\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2024\/01\/Gear.svg\" class=\"attachment-full size-full\" alt=\"\">\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__title dc-h5\">\n\t\t\tIncreased Efficiency\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__desc dc-editor-content\">\n\t\t\t<p>The system allowed for automation of several recovery processes, significantly improving their timeliness.<\/p>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n<section\n\tid=\"block_5d8175d72531820062b5488c22a21020\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_left\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"190\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/QBE-Card-Image.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/QBE-Card-Image.jpg 384w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/QBE-Card-Image-300x148.jpg 300w\" sizes=\"auto, (max-width: 384px) 100vw, 384px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tAbout the Customer\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p>QBE Insurance Group Limited, founded in 1886, is a global general insurance and reinsurance company listed on the Australian Securities Exchange and headquartered in Sydney. With over 11,700 employees in 27 countries worldwide, QBE offers commercial, personal and specialty products, and risk management solutions, mainly to Australia, North America, Europe, and Asia Pacific regions. As of now, it has net written premiums of $11.609.000.000 and outward reinsurance premiums of $1.825.000.000.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.qbe.com\/\" class=\"dc-image-content-split__btn dc-btn \" target=\"_blank\" rel=\"noopener\">\n\t\t\t<span class=\"dc-btn__bg\"><\/span>\n\t\t<span class=\"dc-btn__title\">\n\t\tExplore More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_b399742bb48c06a49fbf150b12e3bc2b\"\tclass=\"dc-cards-interactive dc-section dc-cards-interactive_resources dc-cards-interactive_fit-\"\n>\n\t<div class=\"dc-container\">\n\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tMore Stories\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p>Dive into similar projects and see how others achieved their goals.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"dc-cards-interactive__slider\" style=\"--columns: 3;\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t<a href=\"https:\/\/www.duckcreek.com\/resource\/case-study\/hdfc-ergo-transforms-the-way-insurance-is-delivered-in-india-with-duck-creek-ondemand-and-ai-for-insurance\/\" class=\"dc-card swiper-slide\">\n\t\t<div class=\"dc-card__img dc-cover-img\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2484\" height=\"1453\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo.png 2484w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-300x175.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-1024x599.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-768x449.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-1536x898.png 1536w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-2048x1198.png 2048w\" sizes=\"auto, (max-width: 2484px) 100vw, 2484px\">\t\t\t\t\t<\/div>\n\t\t<div class=\"dc-card__body\">\n\t\t\t\t\t<div class=\"dc-card__head\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-card__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-card__category dc-eyebrow\">\n\t\t\t\t\t\t\t\tCase Studies\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dc-card__title dc-h6\">\n\t\t\tHDFC ERGO Transforms the Way Insurance is Delivered in India with Duck Creek OnDemand and AI for Insurance\t\t<\/div>\n\t\t\t\t<div\t\tclass=\"dc-card__btn dc-btn dc-btn_link\"\n>\n\t\t<span class=\"dc-btn__title\">\n\t\tLearn More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/div>\n\t<\/div>\n<\/a>\n<a href=\"https:\/\/www.duckcreek.com\/resource\/case-study\/fcci-underwriting-team-exceeds-premium-projections-by-30-in-six-months\/\" class=\"dc-card swiper-slide\">\n\t\t<div class=\"dc-card__img dc-cover-img\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1242\" height=\"727\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO.png 1242w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO-300x176.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO-1024x599.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO-768x450.png 768w\" sizes=\"auto, (max-width: 1242px) 100vw, 1242px\">\t\t\t\t\t<\/div>\n\t\t<div class=\"dc-card__body\">\n\t\t\t\t\t<div class=\"dc-card__head\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-card__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-card__category dc-eyebrow\">\n\t\t\t\t\t\t\t\tCase Studies\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dc-card__title dc-h6\">\n\t\t\tFCCI Underwriting Team Exceeds Premium Projections by 30% in Six Months\t\t<\/div>\n\t\t\t\t<div\t\tclass=\"dc-card__btn dc-btn dc-btn_link\"\n>\n\t\t<span class=\"dc-btn__title\">\n\t\tLearn More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/div>\n\t<\/div>\n<\/a>\n<a href=\"https:\/\/www.duckcreek.com\/resource\/case-study\/west-bend-mutual-insurance-company-streamlines-loss-prevention-with-duck-creek-loss-control\/\" class=\"dc-card swiper-slide\">\n\t\t<div class=\"dc-card__img dc-cover-img\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2484\" height=\"1453\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance.png 2484w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-300x175.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-1024x599.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-768x449.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-1536x898.png 1536w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-2048x1198.png 2048w\" sizes=\"auto, (max-width: 2484px) 100vw, 2484px\">\t\t\t\t\t<\/div>\n\t\t<div class=\"dc-card__body\">\n\t\t\t\t\t<div class=\"dc-card__head\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-card__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-card__category dc-eyebrow\">\n\t\t\t\t\t\t\t\tCase Studies\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dc-card__title dc-h6\">\n\t\t\tWest Bend Insurance Company Streamlines Loss Prevention with Duck Creek Loss Control\t\t<\/div>\n\t\t\t\t<div\t\tclass=\"dc-card__btn dc-btn dc-btn_link\"\n>\n\t\t<span class=\"dc-btn__title\">\n\t\tLearn More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/div>\n\t<\/div>\n<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\n<section\n\tid=\"block_8a4bb3e3b53d82200c76a2537efdc4df\"\tclass=\"dc-event-card dc-section\"\n>\n\t<div class=\"dc-container\">\n\t\t<div class=\"dc-event-card__main\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"dc-section-header\" >\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h3\">\n\t\t\t\t\tHow can Duck Creek help you?<br \/>\r\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p>See how leading carriers launch faster, price sharper, and operate with unmatched clarity. Let us show you how the Intelligent Core can meaningfully power your business forward.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"dc-section-btns\">\n\t\t\t\t<a href=\"https:\/\/www.duckcreek.com\/talk-to-sales\/\" class=\"dc-section-btn dc-btn dc-btn dc-btn_dark\">\n\t\t\t<span class=\"dc-btn__bg\"><\/span>\n\t\t<span class=\"dc-btn__title\">\n\t\tTalk to Sales\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"dc-event-card__img dc-cover-img\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/CTA-768x432-1.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/CTA-768x432-1.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/CTA-768x432-1-300x169.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\">\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":9267,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource-type":[29],"class_list":["post-9214","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-case-study"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource\/9214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/types\/resource"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/media\/9267"}],"wp:attachment":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/media?parent=9214"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource-type?post=9214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}