{"id":9229,"date":"2025-11-25T02:19:00","date_gmt":"2025-11-25T02:19:00","guid":{"rendered":"https:\/\/duckcreek1dev.wpenginepowered.com\/resources\/\/reimagining-insurance-with-ai-hdfc-ergos-digital-leap-with-duck-creek-ondemand\/"},"modified":"2026-06-23T06:45:29","modified_gmt":"2026-06-23T06:45:29","slug":"hdfc-ergo-transforms-the-way-insurance-is-delivered-in-india-with-duck-creek-ondemand-and-ai-for-insurance","status":"publish","type":"resource","link":"https:\/\/www.duckcreek.com\/resource\/case-study\/hdfc-ergo-transforms-the-way-insurance-is-delivered-in-india-with-duck-creek-ondemand-and-ai-for-insurance\/","title":{"rendered":"HDFC ERGO Transforms the Way Insurance is Delivered in India with Duck Creek OnDemand and AI for Insurance"},"content":{"rendered":"<section\n\tid=\"block_40d2c51ad04ac5452677c6d9743ca6cd\"\tclass=\"dc-hero-posts dc-section dc-section_dark dc-hero-posts_logo\"\n>\n\t<img decoding=\"async\" class=\"dc-hero-posts__overlay\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/hero-text-and-image-bg.svg\" rel=\"preload\" fetchpriority=\"high\" alt=\"\">\n\n\t<div class=\"dc-container\">\n\t\t<div class=\"dc-hero-posts__body\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"dc-section-header\" >\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t<div class=\"dc-section-eyebrow dc-eyebrow\">\n\t\t\t\t\tCase Study\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<h1 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tHDFC ERGO Transforms the Way Insurance is Delivered in India with Duck Creek OnDemand and AI for Insurance\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t<div class=\"dc-share\">\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"linkedin\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/case-study\/hdfc-ergo-transforms-the-way-insurance-is-delivered-in-india-with-duck-creek-ondemand-and-ai-for-insurance\/\"\n\t\t\taria-label=\"Share in linkedin\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-linkedin.svg\" alt=\"\">\n\t\t<\/button>\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"x\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/case-study\/hdfc-ergo-transforms-the-way-insurance-is-delivered-in-india-with-duck-creek-ondemand-and-ai-for-insurance\/\"\n\t\t\taria-label=\"Share in x\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-x.svg\" alt=\"\">\n\t\t<\/button>\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"facebook\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/case-study\/hdfc-ergo-transforms-the-way-insurance-is-delivered-in-india-with-duck-creek-ondemand-and-ai-for-insurance\/\"\n\t\t\taria-label=\"Share in facebook\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-facebook.svg\" alt=\"\">\n\t\t<\/button>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-hero-posts__logo \" data-aos=\"fade-up\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"516\" height=\"516\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/hdfc-ergo-logo.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/hdfc-ergo-logo.png 516w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/hdfc-ergo-logo-300x300.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/hdfc-ergo-logo-150x150.png 150w\" sizes=\"auto, (max-width: 516px) 100vw, 516px\">\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\n\n<section\n\tid=\"block_4ae4da7404fd112fbd73b24ce1d63b78\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_right\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"630\" height=\"630\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy.jpg 630w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy-300x300.jpg 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy-150x150.jpg 150w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tObjectives\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-image-content-split__checklist dc-editor-content dc-editor-content_checklist\">\n\t\t\t\t\t\t<ul>\n<li>Transform the way insurance products are launched and delivered.<\/li>\n<li>Automate and improve efficiency, productivity, and decision making.<\/li>\n<li>Overhaul core systems.<\/li>\n<li>Modernize technology.<\/li>\n<li>A scalable tech stack for future growth.<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_b9d99c48fd76149556c1a418301546cf\"\tclass=\"dc-stats dc-section dc-stats_centered-header\"\n>\n\t<div class=\"dc-container\">\n\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t<div class=\"dc-section-eyebrow dc-eyebrow\">\n\t\t\t\t\tOur Stats\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe results\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"dc-stats__list\" style=\"--columns: 3;\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\tStreamlined\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>product launch cycle from a few months to just four weeks, setting a new benchmark in the Indian Insurance landscape<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\tImproved\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>efficiency, including faster claims adjudication, more accurate risk assessments, and faster rule and rate changes.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\tIncreased\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>agent productivity and customer satisfaction<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\tReduced\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>significantly the time required for product configurations and approvals.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\tEnhanced\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>significantly productivity across multiple departments.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\n<section\n\tid=\"block_a862d6b9446c4be223d929d36d66ae34\"\tclass=\"dc-testimonial-single dc-section\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-testimonial-single__main\" data-aos=\"fade-up\">\n\t\t\t<div class=\"dc-testimonial-single__body\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__quote\">\n\t\t\t\t\t\t<p>Duck Creek\u2019s OnDemand solution enabled us to create innovative product offerings and hyper-personalized services to our customers. With a future-ready tech stack, HDFC ERGO is now well-prepared to scale its offerings and market reach without expanding its physical footprint, in line with its commitment to propel financial inclusion in the country and reach the last mile.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__user\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__user-body\">\n\t\t\t\t\t\t<div class=\"dc-testimonial-single__user-name\">\n\t\t\t\t\t\t\tSriram Naganathan\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__user-position\">\n\t\t\t\t\t\t\t\tPresident &amp; CTO, HDFC ERGO General Insurance\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section\n\tid=\"block_b2e5c718d7b9cdb84c18b22d95e37bd1\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_left dc-section_decor-bg\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"380\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Social-Image.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Social-Image.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Social-Image-300x148.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe challenges\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<ul>\n<li>Manual and effort-intensive policy and claims processes.<\/li>\n<li>Fragmented data and disparate systems across various lines of business.<\/li>\n<li>Data access and accuracy, and reporting.<\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_22f009dd291dcec71f14130380ebd2f3\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_right dc-section_decor-bg\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"751\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026-.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026-.png 1080w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026--300x209.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026--1024x712.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026--768x534.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe Solutions\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-image-content-split__checklist dc-editor-content dc-editor-content_checklist\">\n\t\t\t\t\t\t<ul class=\"wp-block-list\">\n<li>Cloud-native, SaaS-based Duck Creek OnDemand solution.<\/li>\n<li>AI-enabled, real-time policy issuance system and AI-driven risk assessments.<\/li>\n<li>Centralized Coverage Factory model for a unified tech stack across various lines of business.<\/li>\n<li>The introduction of product-agnostic rules and a centralized rating engine, automating core processes such as policy issuance and claims management.<\/li>\n<li>API infrastructure for real-time data synchronization across 15+ systems.<\/li>\n<li>Seamless integration with Duck Creek systems and the integration of fraud detection models and AI-powered image recognition in claims processing.<\/li>\n<li>AI models to analyze medical bills, discharge summaries, and vehicle damage images.<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_7a7b416db6f5462ad350f905ab1335e4\"\tclass=\"dc-cards-icons dc-section dc-section_decor-bg dc-cards-icons_centered-header\"\n>\n\t<div class=\"dc-container\">\n\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe Impacts\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"dc-cards-icons__slider\" style=\"--columns: 3;\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t<div class=\"dc-card-with-icon swiper-slide\">\n\t<div class=\"dc-card-with-icon__bg\"><\/div>\n\t\t\t<div class=\"dc-card-with-icon__icon dc-item-icon\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"38\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2025\/07\/positive-dynamics.svg\" class=\"attachment-full size-full\" alt=\"\">\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__title dc-h5\">\n\t\t\tA scalable tech stack for future growth.\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"dc-card-with-icon swiper-slide\">\n\t<div class=\"dc-card-with-icon__bg\"><\/div>\n\t\t\t<div class=\"dc-card-with-icon__icon dc-item-icon\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"31\" height=\"37\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2025\/03\/data.svg\" class=\"attachment-full size-full\" alt=\"\">\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__title dc-h5\">\n\t\t\tSmooth data exchange and real-time updates across various internal platforms.\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"dc-card-with-icon swiper-slide\">\n\t<div class=\"dc-card-with-icon__bg\"><\/div>\n\t\t\t<div class=\"dc-card-with-icon__icon dc-item-icon\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"34\" height=\"34\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2025\/07\/Time-Duration-Express-Fast-Streamline-Flex.svg\" class=\"attachment-full size-full\" alt=\"\">\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__title dc-h5\">\n\t\t\tGreater efficiency through real-time decisions and advanced AI capabilities.\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"dc-card-with-icon swiper-slide\">\n\t<div class=\"dc-card-with-icon__bg\"><\/div>\n\t\t\t<div class=\"dc-card-with-icon__icon dc-item-icon\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"36\" height=\"36\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2024\/09\/shield-alt-2-check.svg\" class=\"attachment-full size-full\" alt=\"\">\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__title dc-h5\">\n\t\t\tStrengthened security and ensured compliance.\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"dc-card-with-icon swiper-slide\">\n\t<div class=\"dc-card-with-icon__bg\"><\/div>\n\t\t\t<div class=\"dc-card-with-icon__icon dc-item-icon\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"34\" height=\"34\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2024\/01\/Gear.svg\" class=\"attachment-full size-full\" alt=\"\">\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__title dc-h5\">\n\t\t\tImproved efficiency, productivity, and decision making.\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n<section\n\tid=\"block_74be2e0bb23b153eb437c69b1cbb2223\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_left\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2484\" height=\"1453\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo.png 2484w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-300x175.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-1024x599.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-768x449.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-1536x898.png 1536w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-2048x1198.png 2048w\" sizes=\"auto, (max-width: 2484px) 100vw, 2484px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tAbout the Customer\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p>HDFC ERGO General Insurance Company Limited (HDFC ERGO), a leading private general insurance company in India, has long been recognized for its innovative approach to delivering comprehensive coverage solutions across various lines of business, including health, fire, and motor insurance. Riding on the motto of \u2018Customer First\u2019, HDFC ERGO has a multi-channel distribution network of 1+ lakh advisors with ~300 offices and 600+ Digital Offices spread across the country, enabling it to \u2018Insure More, Serve More, Reach More\u2019.<\/p>\n<p>The company continues to invest in developing robust digital capabilities to ensure long-term success in the digital landscape.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_f3bc033c755631fdc55410b78195e950\"\tclass=\"dc-cards-interactive dc-section dc-cards-interactive_resources dc-cards-interactive_fit-\"\n>\n\t<div class=\"dc-container\">\n\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tMore stories\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p>Dive into similar projects and see how others achieved their goals.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"dc-cards-interactive__slider\" style=\"--columns: 3;\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t<a\n\thref=\"https:\/\/www.duckcreek.com\/resource\/case-study\/fcci-underwriting-team-exceeds-premium-projections-by-30-in-six-months\/\"\n\t\tclass=\"dc-card swiper-slide\"\n\t>\n\t\t<div class=\"dc-card__img dc-cover-img\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1242\" height=\"727\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO.png 1242w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO-300x176.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO-1024x599.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO-768x450.png 768w\" sizes=\"auto, (max-width: 1242px) 100vw, 1242px\">\t\t\t\t\t<\/div>\n\t\t<div class=\"dc-card__body\">\n\t\t\t\t\t<div class=\"dc-card__head\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-card__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-card__category dc-eyebrow\">\n\t\t\t\t\t\t\t\tCase Studies\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dc-card__title dc-h6\">\n\t\t\tFCCI Underwriting Team Exceeds Premium Projections by 30% in Six Months\t\t<\/div>\n\t\t\t\t<div\t\tclass=\"dc-card__btn dc-btn dc-btn_link\"\n>\n\t\t<span class=\"dc-btn__title\">\n\t\tLearn More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/div>\n\t<\/div>\n<\/a>\n<a\n\thref=\"https:\/\/www.duckcreek.com\/resource\/case-study\/west-bend-mutual-insurance-company-streamlines-loss-prevention-with-duck-creek-loss-control\/\"\n\t\tclass=\"dc-card swiper-slide\"\n\t>\n\t\t<div class=\"dc-card__img dc-cover-img\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2484\" height=\"1453\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance.png 2484w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-300x175.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-1024x599.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-768x449.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-1536x898.png 1536w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-2048x1198.png 2048w\" sizes=\"auto, (max-width: 2484px) 100vw, 2484px\">\t\t\t\t\t<\/div>\n\t\t<div class=\"dc-card__body\">\n\t\t\t\t\t<div class=\"dc-card__head\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-card__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-card__category dc-eyebrow\">\n\t\t\t\t\t\t\t\tCase Studies\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dc-card__title dc-h6\">\n\t\t\tWest Bend Insurance Company Streamlines Loss Prevention with Duck Creek Loss Control\t\t<\/div>\n\t\t\t\t<div\t\tclass=\"dc-card__btn dc-btn dc-btn_link\"\n>\n\t\t<span class=\"dc-btn__title\">\n\t\tLearn More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/div>\n\t<\/div>\n<\/a>\n<a\n\thref=\"https:\/\/www.duckcreek.com\/resource\/case-study\/society-insurance-implements-duck-creek-loss-control-for-an-evolving-industry\/\"\n\t\tclass=\"dc-card swiper-slide\"\n\t>\n\t\t<div class=\"dc-card__img dc-cover-img\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2484\" height=\"1453\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Society-Insurance.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Society-Insurance.png 2484w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Society-Insurance-300x175.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Society-Insurance-1024x599.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Society-Insurance-768x449.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Society-Insurance-1536x898.png 1536w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Society-Insurance-2048x1198.png 2048w\" sizes=\"auto, (max-width: 2484px) 100vw, 2484px\">\t\t\t\t\t<\/div>\n\t\t<div class=\"dc-card__body\">\n\t\t\t\t\t<div class=\"dc-card__head\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-card__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-card__category dc-eyebrow\">\n\t\t\t\t\t\t\t\tCase Studies\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dc-card__title dc-h6\">\n\t\t\tSociety Insurance Implements Duck Creek Loss Control for an Evolving Industry\t\t<\/div>\n\t\t\t\t<div\t\tclass=\"dc-card__btn dc-btn dc-btn_link\"\n>\n\t\t<span class=\"dc-btn__title\">\n\t\tLearn More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/div>\n\t<\/div>\n<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\n<section\n\tid=\"block_98a3e288f0aea0ace15a1bcb9c3ecaf7\"\tclass=\"dc-event-card dc-section\"\n>\n\t<div class=\"dc-container\">\n\t\t<div class=\"dc-event-card__main\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"dc-section-header\" >\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h3\">\n\t\t\t\t\tHow can Duck Creek help you?<br \/>\r\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p>See how leading carriers launch faster, price sharper, and operate with unmatched clarity. Let us show you how the Intelligent Core can meaningfully power your business forward.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"dc-section-btns\">\n\t\t\t\t<a\t\t\thref=\"https:\/\/www.duckcreek.com\/talk-to-sales\/\"\n\t\t\t\t\t\t\t\tclass=\"dc-section-btn dc-btn dc-btn dc-btn_dark\"\n>\n\t\t\t<span class=\"dc-btn__bg\"><\/span>\n\t\t<span class=\"dc-btn__title\">\n\t\tTalk to Sales\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"dc-event-card__img dc-cover-img\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/CTA-768x432-1.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/CTA-768x432-1.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/CTA-768x432-1-300x169.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\">\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":9256,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource-type":[29],"class_list":["post-9229","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-case-study"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource\/9229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/types\/resource"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/media\/9256"}],"wp:attachment":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/media?parent=9229"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource-type?post=9229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}