{"id":9240,"date":"2024-01-05T12:00:00","date_gmt":"2024-01-05T12:00:00","guid":{"rendered":"https:\/\/duckcreek1dev.wpenginepowered.com\/resources\/\/saxon-insurances-digital-leap-25-market-growth-in-a-year\/"},"modified":"2026-06-23T07:28:20","modified_gmt":"2026-06-23T07:28:20","slug":"saxon-insurance","status":"publish","type":"resource","link":"https:\/\/www.duckcreek.com\/resource\/case-study\/saxon-insurance\/","title":{"rendered":"Saxon Insurance&#8217;s Digital Leap: 25% Market Growth in a Year"},"content":{"rendered":"<section\n\tid=\"block_5b6a8a908d44125dd1bb72e9f57995a9\"\tclass=\"dc-hero-posts dc-section dc-section_dark dc-hero-posts_logo\"\n>\n\t<img decoding=\"async\" class=\"dc-hero-posts__overlay\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/hero-text-and-image-bg.svg\" rel=\"preload\" fetchpriority=\"high\" alt=\"\">\n\n\t<div class=\"dc-container\">\n\t\t<div class=\"dc-hero-posts__body\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"dc-section-header\" >\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t<div class=\"dc-section-eyebrow dc-eyebrow\">\n\t\t\t\t\tCase Study\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<h1 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tSaxon Insurance&#8217;s Digital Leap: 25% Market Growth in a Year\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t<div class=\"dc-share\">\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"linkedin\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/case-study\/saxon-insurance\/\"\n\t\t\taria-label=\"Share in linkedin\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-linkedin.svg\" alt=\"\">\n\t\t<\/button>\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"x\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/case-study\/saxon-insurance\/\"\n\t\t\taria-label=\"Share in x\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-x.svg\" alt=\"\">\n\t\t<\/button>\n\t\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tdata-sharer=\"facebook\"\n\t\t\tdata-url=\"https:\/\/www.duckcreek.com\/resource\/case-study\/saxon-insurance\/\"\n\t\t\taria-label=\"Share in facebook\"\n\t\t\tclass=\"dc-share__btn\"\n\t\t>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/img\/share-facebook.svg\" alt=\"\">\n\t\t<\/button>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-hero-posts__logo \" data-aos=\"fade-up\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"3564\" height=\"887\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2024\/01\/Saxon-Insurance.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2024\/01\/Saxon-Insurance.png 3564w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2024\/01\/Saxon-Insurance-300x75.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2024\/01\/Saxon-Insurance-1024x255.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2024\/01\/Saxon-Insurance-768x191.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2024\/01\/Saxon-Insurance-1536x382.png 1536w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2024\/01\/Saxon-Insurance-2048x510.png 2048w\" sizes=\"auto, (max-width: 3564px) 100vw, 3564px\">\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\n\n<section\n\tid=\"block_df97d167d46253f4d5c211473346af0f\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_right\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"630\" height=\"630\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy.jpg 630w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy-300x300.jpg 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Featured-Image-Blog-Humanized-post-The-Conundrum-Part-2-Andy-150x150.jpg 150w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tObjectives\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-image-content-split__checklist dc-editor-content dc-editor-content_checklist\">\n\t\t\t\t\t\t<ul>\n<li>To replace aging, inefficient, and largely manual legacy systems<\/li>\n<li>To increase market share in the Cayman Islands\u2019 competitive insurance marketplace<\/li>\n<li>To develop an innovative, policyholder-first business model<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_f68be736e8f1ee544c792d3cf63aaa4e\"\tclass=\"dc-stats dc-section dc-stats_centered-header\"\n>\n\t<div class=\"dc-container\">\n\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t<div class=\"dc-section-eyebrow dc-eyebrow\">\n\t\t\t\t\tOur Stats\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe results\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"dc-stats__list\" style=\"--columns: 4;\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\t<span data-number=\"25\">25<\/span>%\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>captured of the Cayman Islands market within the first year<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\t<span data-number=\"80\">80<\/span>%\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>reduced first response time to customer inquiries <\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\t<span data-number=\"50\">50<\/span>%\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>reduction of average transaction processing time<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card dc-gradient-border\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-number dc-h1\">\n\t\t\t\t\t\t\t<span data-number=\"94\">94<\/span>%\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-stats__card-desc\">\n\t\t\t\t\t\t\t\t<p>improvement in customer satisfaction<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\n<section\n\tid=\"block_e5f30180576b2055ecde54a3c3f7bafe\"\tclass=\"dc-testimonial-single dc-section\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-testimonial-single__main\" data-aos=\"fade-up\">\n\t\t\t<div class=\"dc-testimonial-single__body\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__quote\">\n\t\t\t\t\t\t<p>We took an old insurance company that had very little market share and transformed what was a creaky, very manual, analog system and architecture into a very advanced digital platform within six months. Duck Creek was a key factor in this.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__user\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__user-body\">\n\t\t\t\t\t\t<div class=\"dc-testimonial-single__user-name\">\n\t\t\t\t\t\t\tBrian Williams\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-testimonial-single__user-position\">\n\t\t\t\t\t\t\t\tCEO\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section\n\tid=\"block_f94396988cb3813405624b2802819ec8\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_left dc-section_decor-bg\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"380\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Social-Image.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Social-Image.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Social-Image-300x148.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe challenges\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p><strong>Inefficient Legacy Systems<\/strong><\/p>\n<p>Saxon\u2019s aging, largely manual legacy systems were costly, hindering meaningful growth and transformation.<\/p>\n<p><strong>Limited Online Presence<\/strong><\/p>\n<p>Their \u201cbuy online\u201d portal, while innovative, had limited functionality and only accounted for 1% of new business.<\/p>\n<p><strong>Limited Local IT Resources<\/strong><\/p>\n<p>Maintaining the legacy infrastructure was challenging due to limited local IT talent.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_5e3ee2896cb336a869654c81f6d627f2\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_right dc-section_decor-bg\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"751\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026-.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026-.png 1080w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026--300x209.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026--1024x712.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Insurance-Customer-Experience-How-Carriers-Modernize-CX-in-2026--768x534.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe Solutions\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-image-content-split__checklist dc-editor-content dc-editor-content_checklist\">\n\t\t\t\t\t\t<ul class=\"wp-block-list\">\n<li>A modern insurance platform was implemented, focusing on enhancing user experience and operational efficiencies.<\/li>\n<li>Saxon transformed into a paperless, policyholder-first provider of smart insurance, significantly increasing its market share.<\/li>\n<li>Duck Creek Policy and Billing were implemented, offering a low-friction online engagement for policy shoppers and operational efficiencies for policy management.<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_f641916fb653e47007059aedcdaef943\"\tclass=\"dc-cards-icons dc-section dc-section_decor-bg dc-cards-icons_centered-header\"\n>\n\t<div class=\"dc-container\">\n\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tThe Impacts\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"dc-cards-icons__slider\" style=\"--columns: 3;\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t<div class=\"dc-card-with-icon swiper-slide\">\n\t<div class=\"dc-card-with-icon__bg\"><\/div>\n\t\t\t<div class=\"dc-card-with-icon__icon dc-item-icon\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"38\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2025\/07\/positive-dynamics.svg\" class=\"attachment-full size-full\" alt=\"\">\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__title dc-h5\">\n\t\t\tIncreased Market Share\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__desc dc-editor-content\">\n\t\t\t<p>Saxon captured 25% of the Cayman Islands\u2019 market within the first year.<\/p>\n\t\t<\/div>\n\t\t<\/div>\n<div class=\"dc-card-with-icon swiper-slide\">\n\t<div class=\"dc-card-with-icon__bg\"><\/div>\n\t\t\t<div class=\"dc-card-with-icon__icon dc-item-icon\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"34\" height=\"34\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2025\/03\/stars.svg\" class=\"attachment-full size-full\" alt=\"\">\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__title dc-h5\">\n\t\t\tImproved Customer Service\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__desc dc-editor-content\">\n\t\t\t<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-d048935f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group full-height has-light-purple-background-color has-background is-layout-constrained wp-container-core-group-is-layout-f90d3be4 wp-block-group-is-layout-constrained\">\n<p>The first response time to customer inquiries decreased by 80%, and customer satisfaction rose to 94%.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t\t<\/div>\n<div class=\"dc-card-with-icon swiper-slide\">\n\t<div class=\"dc-card-with-icon__bg\"><\/div>\n\t\t\t<div class=\"dc-card-with-icon__icon dc-item-icon\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"34\" height=\"34\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2024\/09\/Gear.svg\" class=\"attachment-full size-full\" alt=\"\">\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__title dc-h5\">\n\t\t\tEnhanced Operational Efficiency\t\t<\/div>\n\t\t\t\t<div class=\"dc-card-with-icon__desc dc-editor-content\">\n\t\t\t<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-36938b08 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group full-height has-light-purple-background-color has-background is-layout-constrained wp-container-core-group-is-layout-f90d3be4 wp-block-group-is-layout-constrained\">\n<p>Average transaction processing time was cut by 50%.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n<section\n\tid=\"block_fc4744ea3ab96e493a2926a33ab8a95b\"\tclass=\"dc-image-content-split dc-section dc-image-content-split_left\"\n>\n\t<div class=\"dc-container\">\n\t\t\t\t<div class=\"dc-image-content-split__main\">\n\t\t\t<div class=\"dc-image-content-split__img dc-cover-img\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"190\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Saxon-Card-Image.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Saxon-Card-Image.jpg 384w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/Saxon-Card-Image-300x148.jpg 300w\" sizes=\"auto, (max-width: 384px) 100vw, 384px\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"dc-image-content-split__body\" data-aos=\"fade-up\">\n\t\t\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tAbout the Customer\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p>Saxon Insurance is a direct-to-consumer insurer providing a range of insurance products to residents and businesses across the Cayman Islands. Established in 2011 through the acquisition of a local motor insurer, Saxon transformed into a modern, innovative insurance company, leading the country\u2019s market with its policyholder-first business model and an array of personal and commercial insurance products.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a\t\t\thref=\"\/customer\/saxon\/\"\n\t\t\t\t\t\t\t\tclass=\"dc-image-content-split__btn dc-btn \"\n>\n\t\t\t<span class=\"dc-btn__bg\"><\/span>\n\t\t<span class=\"dc-btn__title\">\n\t\tExplore More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/section>\n\n\n<section\n\tid=\"block_019a6b2183af093310f6a8d0e5c609da\"\tclass=\"dc-cards-interactive dc-section dc-cards-interactive_resources dc-cards-interactive_fit-\"\n>\n\t<div class=\"dc-container\">\n\t\t\t<div class=\"dc-section-header\" data-aos=\"fade-up\">\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h2\">\n\t\t\t\t\tMore stories\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p>Dive into similar projects and see how others achieved their goals.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"dc-cards-interactive__slider\" style=\"--columns: 3;\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t<a\n\thref=\"https:\/\/www.duckcreek.com\/resource\/case-study\/hdfc-ergo-transforms-the-way-insurance-is-delivered-in-india-with-duck-creek-ondemand-and-ai-for-insurance\/\"\n\t\tclass=\"dc-card swiper-slide\"\n\t>\n\t\t<div class=\"dc-card__img dc-cover-img\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2484\" height=\"1453\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo.png 2484w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-300x175.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-1024x599.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-768x449.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-1536x898.png 1536w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/HDFC-logo-2048x1198.png 2048w\" sizes=\"auto, (max-width: 2484px) 100vw, 2484px\">\t\t\t\t\t<\/div>\n\t\t<div class=\"dc-card__body\">\n\t\t\t\t\t<div class=\"dc-card__head\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-card__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-card__category dc-eyebrow\">\n\t\t\t\t\t\t\t\tCase Studies\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dc-card__title dc-h6\">\n\t\t\tHDFC ERGO Transforms the Way Insurance is Delivered in India with Duck Creek OnDemand and AI for Insurance\t\t<\/div>\n\t\t\t\t<div\t\tclass=\"dc-card__btn dc-btn dc-btn_link\"\n>\n\t\t<span class=\"dc-btn__title\">\n\t\tLearn More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/div>\n\t<\/div>\n<\/a>\n<a\n\thref=\"https:\/\/www.duckcreek.com\/resource\/case-study\/fcci-underwriting-team-exceeds-premium-projections-by-30-in-six-months\/\"\n\t\tclass=\"dc-card swiper-slide\"\n\t>\n\t\t<div class=\"dc-card__img dc-cover-img\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1242\" height=\"727\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO.png 1242w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO-300x176.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO-1024x599.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/FCCI_LOGO-768x450.png 768w\" sizes=\"auto, (max-width: 1242px) 100vw, 1242px\">\t\t\t\t\t<\/div>\n\t\t<div class=\"dc-card__body\">\n\t\t\t\t\t<div class=\"dc-card__head\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-card__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-card__category dc-eyebrow\">\n\t\t\t\t\t\t\t\tCase Studies\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dc-card__title dc-h6\">\n\t\t\tFCCI Underwriting Team Exceeds Premium Projections by 30% in Six Months\t\t<\/div>\n\t\t\t\t<div\t\tclass=\"dc-card__btn dc-btn dc-btn_link\"\n>\n\t\t<span class=\"dc-btn__title\">\n\t\tLearn More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/div>\n\t<\/div>\n<\/a>\n<a\n\thref=\"https:\/\/www.duckcreek.com\/resource\/case-study\/west-bend-mutual-insurance-company-streamlines-loss-prevention-with-duck-creek-loss-control\/\"\n\t\tclass=\"dc-card swiper-slide\"\n\t>\n\t\t<div class=\"dc-card__img dc-cover-img\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2484\" height=\"1453\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance.png 2484w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-300x175.png 300w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-1024x599.png 1024w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-768x449.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-1536x898.png 1536w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/West-Bend-Insurance-2048x1198.png 2048w\" sizes=\"auto, (max-width: 2484px) 100vw, 2484px\">\t\t\t\t\t<\/div>\n\t\t<div class=\"dc-card__body\">\n\t\t\t\t\t<div class=\"dc-card__head\">\n\t\t\t\t\t\t\t\t\t<div class=\"dc-card__categories\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dc-card__category dc-eyebrow\">\n\t\t\t\t\t\t\t\tCase Studies\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dc-card__title dc-h6\">\n\t\t\tWest Bend Insurance Company Streamlines Loss Prevention with Duck Creek Loss Control\t\t<\/div>\n\t\t\t\t<div\t\tclass=\"dc-card__btn dc-btn dc-btn_link\"\n>\n\t\t<span class=\"dc-btn__title\">\n\t\tLearn More\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/div>\n\t<\/div>\n<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\n<section\n\tid=\"block_eef1a806a55922c9498f1e0a9b358a98\"\tclass=\"dc-event-card dc-section\"\n>\n\t<div class=\"dc-container\">\n\t\t<div class=\"dc-event-card__main\" data-aos=\"fade-up\">\n\t\t\t\t<div class=\"dc-section-header\" >\n\t\t<div class=\"dc-section-header__content dc-section-header__content-default\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"dc-section-title dc-h3\">\n\t\t\t\t\tHow can Duck Creek help you?<br \/>\r\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"dc-section-desc dc-editor-content\">\n\t\t\t\t\t<p>See how leading carriers launch faster, price sharper, and operate with unmatched clarity. Let us show you how the Intelligent Core can meaningfully power your business forward.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"dc-section-btns\">\n\t\t\t\t<a\t\t\thref=\"https:\/\/www.duckcreek.com\/talk-to-sales\/\"\n\t\t\t\t\t\t\t\tclass=\"dc-section-btn dc-btn dc-btn dc-btn_dark\"\n>\n\t\t\t<span class=\"dc-btn__bg\"><\/span>\n\t\t<span class=\"dc-btn__title\">\n\t\tTalk to Sales\t<\/span>\n\t\t\t<i class=\"dc-btn__icon\">\n\t\t\t\t<svg class=\"dc-icon\" >\n\t\t<use href=\"https:\/\/www.duckcreek.com\/wp-content\/themes\/duck-creek\/assets\/svg\/sprite.svg#icon-btn-arrow\"\/>\n\t<\/svg>\n\t\t<\/i>\n\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"dc-event-card__img dc-cover-img\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/CTA-768x432-1.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/CTA-768x432-1.png 768w, https:\/\/www.duckcreek.com\/wp-content\/uploads\/2026\/06\/CTA-768x432-1-300x169.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\">\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":9269,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource-type":[29],"class_list":["post-9240","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-case-study"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource\/9240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/types\/resource"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/media\/9269"}],"wp:attachment":[{"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/media?parent=9240"}],"wp:term":[{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/www.duckcreek.com\/wp-json\/wp\/v2\/resource-type?post=9240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}